Privacy Policy

PRIVACY POLICY

Books Giant – European Union
Last Updated: 26.2.26

1. Controller

The controller responsible for data processing within the European Union is:

Vsible Online e.U.
Beheimgasse 62/16
1170 Vienna
Austria
Email: info@booksgiant.com
Alternative: info@vsible.online

Vsible Online e.U. is the controller within the meaning of the General Data Protection Regulation (GDPR).

2. General Information on Data Processing

We process personal data exclusively in accordance with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

We process only personal data that is necessary for providing the platform, fulfilling contractual obligations, or complying with legal requirements.

Processing is carried out on the basis of:

  • Art. 6(1)(b) GDPR (performance of a contract)

  • Art. 6(1)(a) GDPR (consent)

  • Art. 6(1)(c) GDPR (legal obligation)

  • Art. 6(1)(f) GDPR (legitimate interest)

3. Account Registration and Contractual Processing

When registering an account, we process:

  • Name

  • Email address

  • Child’s age information

  • Billing information

  • Order and transaction data

A profile picture is not required.

We process this data for the purpose of providing the platform and performing the contract.

4. Processing of Children’s Data

Books Giant is designed for children aged 6–12.

The contractual partner is generally the paying adult (parent or legal guardian).

We process children’s data:

  • for the performance of the contract with the legal guardian

  • on the basis of parental consent

Children cannot conclude a paid subscription without access to a payment method.

5. User Content

Users create digital books, texts, and illustrations within the platform.

We store this content exclusively during an active subscription.

After termination or cancellation of the subscription, we delete all content unless it has been voluntarily submitted for publication in the public library.

Administrators access content only when necessary for:

  • maintenance

  • error analysis

  • technical support

Teachers using school accounts have access to the content of the students assigned to them.

6. Public Library

Only the book title appears in the public library.

The child’s full name does not automatically appear.

The public library is visible only to logged-in Books Giant users.

7. AI Features

Books Giant uses a child-certified AI solution based on Microsoft Azure (text and image generation).

When using AI:

  • we do not permanently store prompts

  • no automated decision-making within the meaning of Art. 22 GDPR takes place

  • no profiling takes place

  • AI serves exclusively as creative assistance

Users can disable AI features at any time in their account settings.

Processing is carried out on the basis of Art. 6(1)(b) GDPR (contract performance).

8. Payment Processing

Payments are processed via:

  • Stripe

  • PayPal

  • Klarna

Payment data is processed directly by the respective payment service providers.

We do not store full credit card information.

We store:

  • billing information

  • transaction numbers

  • order details

Processing is based on Art. 6(1)(b) GDPR.

9. Hosting

We host the platform with Hostinger.

Servers are located within the European Union.

A data processing agreement pursuant to Art. 28 GDPR is in place with the hosting provider.

10. Backups

We create automated backups to ensure system stability.

Backups are stored for a maximum of 30 days and are automatically deleted thereafter.

11. Cookies and Analytics-Tools

We use Google Analytics.

We process Google Analytics data only after prior user consent.

Users may withdraw their consent at any time.

The legal basis is Art. 6(1)(a) GDPR.

12. Newsletter

Subscription to the newsletter is voluntary.

We use a double opt-in procedure.

The newsletter subscription is independent of account registration.

Users may withdraw their consent at any time.

The legal basis is Art. 6(1)(a) GDPR.

13. Data Retention

We store personal data:

  • during an active subscription

  • until account deletion

  • in accordance with statutory retention obligations

After account deletion, we delete personal data, except where:

  • statutory retention obligations apply

  • technical backups remain (maximum 30 days)

14. Rights of Data Subjects

Data subjects have the following rights under the GDPR:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

Pursuant to Art. 77 GDPR, data subjects have the right to lodge a complaint with a supervisory authority.

The competent supervisory authority in Austria is:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria

15. Transfers to Third Countries

Where service providers outside the European Union are used, data transfers take place exclusively in compliance with the GDPR and appropriate safeguards, such as EU Standard Contractual Clauses.

16. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

17. Contact

For questions regarding data protection:

info@booksgiant.com
info@vsible.online